Membership Support Assistant

The role

Membership work runs on steady follow-up, and we need another organised person to help keep it that way. As a Membership Support Assistant you will keep member records current, send renewal reminders and answer routine member questions.

This is a coordinating role, not a technical one. You do not need to code or use complex software — comfort with email, spreadsheets and simple online tools is what counts. If you are polite and steady with routine work, we will teach you the rest.

It is a part-time, work-from-home role, which suits people who want steady, reliable work alongside studies or another commitment.

What you'll do

• Keep member contact details and renewal dates current
• Send renewal reminders and follow up politely
• Answer routine member questions from a prepared guide
• Update membership trackers every day
• Flag lapses and gaps early

What we're looking for

• Organised with lists and dates
• Comfortable with email, spreadsheets and simple online tools
• Clear, polite written English for short member messages
• Reliable internet and a quiet place to work from home
• Any exposure to admin or customer support is a plus, but not required

What we offer

• Monthly pay in the range of ₹23,000–₹35,000 for part-time hours, depending on experience
• Fully remote, with flexible part-time hours you can plan around
• Structured on-the-job training with a senior coordinator
• A clear path toward a senior membership role as you grow

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