About Unionpoint

How we got here

We started because the same thing kept happening to small associations: the work of membership outgrew the people, and nobody wanted to hire an administrator for it.

Today we run membership desks for associations across sectors — records, renewals and the daily stream of member questions — so their own team can do the part that needs them.

What we value

• The record is the source. We answer from it, and we fix it when it is wrong.
• On schedule, not on memory. Renewal reminders go out because there is a calendar, not because someone remembered.
• Their decisions stay theirs. We handle admin; anything that is a judgement call goes back to the association.